GARMENT CARE ADVICE

REST - Fine wool fabrics need some time to rest. We suggest not wearing day after day but have several suits on rotation in your wardrobe. Consider purchasing a second pair of trousers to extend the life of your suit. We are hardest on our pants, and trousers take the brunt of our day-to-day wear; resting is important to ensure their shape and integrity are maintained. 

HANG - With every suit, we will provide a specific wooden hanger for your garment, and we suggest only using this hanger. For jackets, the hanger is specially shaped to resemble the contours of a man’s shoulders. This keeps the jacket in shape. Likewise, the crease at the front of trousers is best kept by folding them over a hanger with the buttons and zip undone. We suggest not leaving your garments in direct sunlight, in your car’s back seat, for example. 

BUCKLES AND STRAPS - Our suits and jackets are made from beautiful, fine wool and linens. A car seatbelt rubbing across the jacket is not ideal and may cause premature wear and shine. We recommend removing your jacket when entering the car; it will prevent creasing and rubbing and keep the shape of the jacket intact. Use our wooden hanger on the coat hanger hook on your rear passenger seat handle.  

CLOTHS - Creating a luxurious and lightweight garment means we must use fine and lightweight fabrics; during your consultation, we will discuss what fabric weights and compositions are best for your intended purposes. We want you to enjoy your suit for as long as possible, so if you need a work suit for everyday wear, we will suggest fabrics to meet that need. We ask you to give us as much information about where, when and how often you will be wearing your suit; generally, if suits aren’t taken care of or are too light for their use, it can be challenging to repair garments that have been excessively worn. 

DRY CLEANING - If suits are being worn as intended once or twice a week, we suggest only visiting your dry cleaner once or twice a year. Generally, most people visit the dry cleaner because it has lost its shape due to improper hanging or spillage. You will be advised on the best suit care methods based on the cloth you buy. Our cloths are luxurious natural fabrics that respond naturally; for example, fine wool will benefit from gentle steam in a bathroom, and steam will refresh the fabric without damaging it. In the case of spillage, generally, a damp cloth with a gentle dabbing action will remove most spills, but if unsure, please ask us; usually, a dry clean after a small spill is excessive and unnecessary; you can alternatively ask your dry cleaner for a spot treatment. Dry cleaning can be a risky process if it isn’t done correctly. We only recommend the best; you will be recommended a dry cleaner nearby. Alternatively, you can take advantage of our excellent after-sales service and leave it to us. Our dry cleaners protect buttons and zips to avoid damage from the harsh chemicals used in the process; dry cleaning is advised sparingly because wool, linen, and silk are far less resilient than horn or shell. The only Brisbane-based dry cleaner we recommend is Leons Fine Dry Cleaning in East Brisbane.

BAGS - Like a seat belt, rubbing from the strap of a bag, especially for those who travel often, can cause severe damage to the shoulders and chest piece. We suggest investing in luggage that avoids shoulder straps.

BLIND STITCHES - The hem of your trousers has been expertly finished to ensure the stitching isn't visible on the outside of the trousers; this is called a blind stitch and is one of the many fine details in your Patrick Mackenzie suit. The stitch is essential because it is designed to, in the case of a catch, from your toe. For example, the stitch will come apart first, saving the fabric; this is a good thing. Although our stitching and seams are sturdy, this particular stitch of the trouser hem is explicitly designed for this purpose. If your trouser hem comes undone, don't stress it's easily fixable. Prevention is the best cure; we suggest putting on your socks first before sliding your feet into the trousers. 

BUTTONS - Airports, sliding wardrobe doors and car doors all represent dangers for our fine horn or shell buttons to be damaged or broken. Don't worry! We will quickly and efficiently source replacements and have them expertly attached. We only use the best natural materials for our buttons, never plastic or cheap imitation. 

SEATS - Fabric and textured computer chairs or seats will kill your pants and even damage your jacket (especially pilling). Its best to have a leather chair that doesn't catch and connect with your trousers.

MAINTENANCE - With any concerns or questions relating to suit care, please email or phone us, even send photos so we can advise the best suit care options; your suit will give you many wear over a long period if taken care of correctly. 

WEAR AND TEAR (DISCLAIMER) - There are generally two main reasons for a suit's demise: the eventual rubbing and wear and tear of the trousers' seat and the fault of a dry cleaner. We have gone to great care to ensure you have the best advice on suitable care, so please read the advice above. In the first case, your pants will eventually wear out like all garments. This will likely be the first time you notice your suit's age. You will always be offered a second pair of trousers, and when the pants eventually and inevitably wear out, please ask us if they can be replaced with a second pair. Patrick Mackenzie suits are made to a very high standard of craftsmanship, and the fabrics used are only from the most reputable fabric mills in the world, which test their fabrics to a very high standard. We believe in what we create, but even the world's best cannot compensate for behaviours that are damaging to the fabric. We do not accept returns based on excessive wear, the damage caused by a dry cleaner that wasn't recommended or anything unreasonable that ignores this time-proven advice.